Let HANDD manage your entire Secure Data Exchange operations. We host the platform and run every file operation on our infrastructure — from workflow automation and partner onboarding to monitoring, error handling, and compliance reporting. Zero infrastructure to own, zero patching, zero day-to-day burden.
A fully hosted, fully managed operational service for your Secure Data Exchange environment — HANDD owns and runs both the infrastructure and the operations, so you don’t have to.
The Secure Data Exchange platform runs on HANDD’s managed cloud — no servers, networking, or capacity planning for you.
HANDD owns and executes all routine and complex file operation tasks — you never touch the day-to-day.
Continuous governance, audit trail management, and compliance checks embedded into every operation we run.
Defined response and resolution times for incidents, changes, and onboarding requests — all under a single service agreement.
Let HANDD eliminate Secure Data Exchange as an internal IT concern entirely — platform, infrastructure, and operations fully in expert hands.
HANDD provisions, hosts, and maintains the Secure Data Exchange platform end to end.
Zero infrastructure.
Zero operations overhead.
HANDD runs all workflows, partners, monitoring, transformations, and compliance.
Prefer to keep your Secure Data Exchange platform on your own infrastructure? HANDD MSP delivers the same expert-managed operations while you retain infrastructure ownership.
FileOpsaaS covers every operational and infrastructure dimension of your Secure Data Exchange environment.
Design, schedule, and maintain all file transfer workflows from end to end.
Onboard, configure, and lifecycle-manage all trading partners and users.
24/7 proactive monitoring and SLA-backed incident resolution.
Conditional routing, format translation, encryption, and scripting.
Conditional routing, format translation, encryption, and scripting.
Full audit trails, regulatory reports, and monthly operational packs.
Hosting, HA/DR, auto-scaling, OS patching, and platform licensing — all by HANDD.
HANDD stands up your hosted environment, migrates your operations onto it, and runs the complete stack — through a proven five-phase engagement model.
Audit existing workflows, partners, and configurations; scope infrastructure.
Stand up the HANDD-hosted platform, HA, and DR.
Migrate workflows, re-establish partner connectivity, test end-to-end.
24/7 job monitoring and proactive incident triage.
Monthly reviews, performance reporting, continuous improvement.
A structured approach that stands up your hosted environment and transitions operations with minimal disruption.
HANDD audits your existing workflows and partners. Infrastructure requirements are scoped and a migration plan is defined.
HANDD provisions the hosting environment, migrates workflows, re-establishes partner connectivity, and validates all transfers end-to-end.
HANDD operates the complete stack — infrastructure and operations — with no customer intervention required. Reporting and governance continue as standard.
A single all-inclusive subscription: HANDD delivers fully managed file operations on HANDD-owned and maintained infrastructure.
HANDD runs your operations on HANDD infrastructure — you have no operational or infrastructure burden.
FileOpsaaS is the right fit when you want to eliminate Secure Data Exchange as an internal concern entirely.
Need to keep data on your own infrastructure for policy or regulatory reasons? See HANDD MSP (customer-hosted).
Seven core pillars, each fully managed by HANDD’s certified Secure Data Exchange specialists. Expand each pillar to explore included activities.
With FileOpsaaS, HANDD is responsible for everything — from infrastructure to operations. No grey areas.
| Responsibility Area | FileOpsaaS — HANDD-Hosted |
|---|---|
| Secure Data Exchange Platform Licensing | HANDD |
| Server / Cloud Infrastructure | HANDD |
| OS Patching & Hardening | HANDD |
| Platform Patching & Upgrades | HANDD |
| High Availability & DR | HANDD |
| Network & Firewall Rules | HANDD |
| Workflow Design & Build | HANDD |
| Job Scheduling & Orchestration | HANDD |
| Trading Partner Onboarding | HANDD |
| SSH Key & Certificate Management | HANDD |
| 24/7 Monitoring & Alerting | HANDD |
| Incident Management & Resolution | HANDD |
| File Routing & Transformation | HANDD |
| Compliance & Audit Reporting | HANDD |
| Performance Optimisation | HANDD |
| Backup Verification & DR Testing | HANDD |
HANDD = HANDD fully responsible. The customer's only role is approving change requests and receiving reports.
See how the fully hosted FileOpsaaS model stacks up against other approaches to running your Secure Data Exchange environment.
| Capability | FileOpsaaS (HANDD-Hosted) | HANDD MSP (Customer-Hosted) | In-House Team | Basic MSP |
|---|---|---|---|---|
| Infrastructure Ownership | HANDD Managed | Customer | Customer | Variable |
| Workflow Design & Build | HANDD Managed | HANDD Managed | Customer Resource | Partial |
| Partner Onboarding | HANDD Managed | HANDD Managed | Customer Resource | Partial |
| 24/7 Monitoring | Included | Included | High Cost | Limited |
| Incident Management | HANDD Owned | HANDD Owned | Customer Owned | Reactive Only |
| File Transformation | Included | Included | Dev Effort | Not Included |
| Compliance Reporting | Automated | Automated | Manual Effort | Not Included |
| HA / DR / Scaling | HANDD Managed | Customer Managed | Customer Managed | Partial |
| Platform Patching & Upgrades | HANDD Managed | Coordinated | Customer Managed | Ad-hoc |
| Customer Intervention Required | None | Infrastructure Only | Everything | Significant |
| Pricing Model | All-Inclusive Subscription | Subscription | Headcount + Tools | Contract |
FileOpsaaS suits organisations that want enterprise-grade Secure Data Exchange without owning or operating any of it.
Manage HL7, FHIR, and EDI file flows securely across clinical partners, labs, and insurers — with full HIPAA audit trail managed by HANDD, and data hosted entirely on HANDD infrastructure.
Gain enterprise-grade Secure Data Exchange operations capability on a subscription basis — no need to hire, train, retain specialist staff, or manage any infrastructure.
Eliminate on-premise Secure Data Exchange footprint entirely. HANDD hosts, scales, and secures the platform so file transfer keeps pace with your cloud strategy.
Support high-volume B2B integration with marketplace partners, 3PLs, and ERP systems without growing your operations headcount or infrastructure.
Streamline EDI-based supplier communications, logistics files, and inventory feeds with fully managed, fully hosted partner onboarding at scale.
HANDD takes on the operational burden of managing hundreds of trading partners, diverse protocols, and intricate routing logic — on infrastructure we host and secure.
No servers, no patching, no capacity planning, and no day-to-day operations — HANDD owns it all so your team can focus on strategic initiatives.
New trading partners connected and operational in days, not weeks — managed entirely by HANDD on HANDD infrastructure.
Round-the-clock monitoring and SLA-backed resolution (<4hr response) without the cost of building an internal NOC or hosting environment.
A single subscription replaces unpredictable headcount, tooling, and infrastructure costs with one fixed monthly fee.
Access a team of certified specialists with deep platform knowledge across all major Secure Data Exchange platforms.
Monthly reviews, performance reporting, and proactive optimisation recommendations built into the service.
Talk to a HANDD expert today about a fully hosted, fully managed FileOpsaaS engagement — or ask about HANDD MSP if you’d rather keep your own infrastructure.
