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HANDD Assured MFT

Services › Managed Services › Assured MFT

Peace of mind. Guaranteed delivery. Always open for business.
Uptime Guarantee
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24/7

Monitoring & Support

Response Time
< 0 min
Visibility
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What we offer?

When file transfers fail, your business stops. Financial transactions halt, logistics freeze, operations stall. Every failed connection affects your reputation and bottom line.
Complete Visibility
24/7 monitoring of all file transfers with real-time performance dashboards and comprehensive analytics.
Proactive Alerting
Automated alerts on failures, slowdowns, and security issues with intelligent notification routing.
Expert Remediation
Active investigation, root cause analysis, and rapid resolution by MFT specialists.
Guaranteed Delivery
White-glove service with guaranteed file delivery and dedicated account management.
Security Assurance
Continuous assessment of cipher strength, authentication methods, and vulnerability detection.
Performance Optimisation
Congestion forecasting, capacity planning, and actionable insights for continuous improvement.

Built on Proven Technology

GoAnywhere MFT for enterprise file transfer, Threpoly cloud intelligence for proactive monitoring, and your existing infrastructure enhanced with assurance layers from experts with deep domain knowledge.

GoAnywhere MFT
Industry-leading managed file transfer platform with enterprise-grade security and reliability.
Threpoly Intelligence
Cloud-native monitoring and analytics platform with AI-powered insights and predictions.
Expert Team
Dedicated MFT specialists with deep domain knowledge and decades of combined experience.

What You'll Receive

Every health check engagement delivers a comprehensive set of documented outputs to guide your remediation and planning.

Connection Health Monitoring
Continuous tracking of connection states (active, dormant, failed) with proactive monitoring to catch degradation before it becomes an outage.
Impact Analysis
Visibility of changes post-patch, upgrade, or configuration. Immediately identifies problematic connections and speeds up diagnosis and correction.
Performance Analytics
Real-time transfer speeds, throughput analysis, and historical trending to identify bottlenecks and optimise file delivery performance.
Actionable Insights & Alerting
Automated recommendations for performance improvement with real-time alerts across all measured metrics and proactive notification of outages and slow-downs.
Security Health Assessment
Continuous assessment of cipher strength, authentication methods, and detection of vulnerabilities. Provides overall security score with improvement recommendations.
Root Cause Analysis
Expert investigation of all issues with detailed diagnosis to identify underlying problems and prevent recurrence.
File SLA Monitoring
Monitors arrival of critical files in real-time, ensuring third-parties and downstream services receive files on schedule with alerts on missed or delayed deliveries.
Disaster Recovery Support
Comprehensive backup monitoring, failover testing, and recovery planning to ensure business continuity in any scenario.
Congestion Forecasting
Analyses historical transfer patterns to identify areas of frequent congestion, assists with resource allocation and proactively predicts scalability needs.

Choose Your Level of Assurance

From comprehensive visibility to full white-glove service with guaranteed delivery.

Bronze
Comprehensive Visibility & Alerting
  • Bronze
    Comprehensive Visibility
    & Alerting
  • 24/7 monitoring of all file transfers
  • Real-time performance dashboards
  • Security health assessments
  • Automated alerting on failures
  • Monthly performance reports
  • Access to monitoring portal
  • Alert delivery within 5 minutes

Most Popular

Silver
Proactive Monitoring + Expert Remediation
  • Everything in Bronze, plus:
  • Active investigation of all issues
  • Root cause analysis & diagnosis
  • Remediation support (8×5)
  • Congestion forecasting
  • Configuration optimisation
  • Quarterly business reviews
  • 99.5% success rate
  • 2-hour response
Gold
Full Assurance with White-Glove Service
  • Everything in Silver, plus:
  • Guaranteed file delivery
  • 24/7/365 monitoring & remediation
  • Proactive issue  prevention
  • Dedicated account manager
  • Monthly strategic planning
  • Disaster recovery support
  • 99% success rate
  • 30-min response
Speak to a Specialist

Why HANDD Assured MFT?

Purpose-built for organisations that cannot afford file transfer failures.
Every Second Counts
When file transfers fail, your business stops. Financial transactions halt, logistics freeze, operations stall. Every failed connection affects your reputation and bottom line.
Built on Proven Technology
GoAnywhere MFT for enterprise file transfer, Threpoly cloud intelligence for proactive monitoring, and your existing infrastructure enhanced with assurance layers from domain experts.
Data-Driven Decisions
Comprehensive analytics and reporting provide visibility into transfer patterns, performance trends, and optimisation opportunities to continuously improve your operations.
Outages Put Business on Hold
HANDD Assured MFT ensures you’re never blindsided by outages or service degradation. With comprehensive monitoring, expert support, and guaranteed delivery, your critical data always flows.
Reduce Operational Costs
Eliminate the need for dedicated MFT specialists on staff. Our team becomes your team, providing expertise without the overhead of full-time employees.
Enhanced Security Posture
Continuous security monitoring and assessment helps identify vulnerabilities before they can be exploited, maintaining compliance and protecting sensitive data.
Speak to a Compliance Specialist

Key Business Benefits

Minimise Downtime

Proactive monitoring catches issues before they become outages, keeping your business running smoothly.
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Improve SLAs

Meet and exceed service level agreements with guaranteed delivery and rapid issue resolution.
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Reduce Risk

Continuous security assessment and compliance monitoring reduces exposure to data breaches and penalties.
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Focus on Core Business

Let our experts handle MFT operations while your team focuses on strategic initiatives.
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Scalable Solution

Grow your file transfer capabilities without infrastructure investments or staffing concerns.
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Peace of Mind

Sleep well knowing experts are monitoring your critical file transfers 24/7/365.
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Ready to Eliminate File Transfer Uncertainty?

Peace of mind. Guaranteed delivery. Always open for business.

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